Please note that this forum is in read-only mode and will be sunset at the end of November. For any product related questions, please visit our Help Desk: or talk with a Hootsuite Helper:

Facebook Analytic Report Not Working?!?

When I go to conduct a Facebook analytic report and it says there is not social media accounts uploaded when I have Instagram, Twitter, and Facebook connected online in my Hootsuite account. I am trying to learn how to run reports so I can give them to my work. Please help me out. Thank you.


  • Hi @jadamchak!

    Thanks for reaching out to us here in the forum! 

    I can see that you are currently subscribed to a Free Hootsuite account. Unfortunately, in order to have access to analytics points, you must be subscribed to a Hootsuite Pro or Enterprise account. 

    You can find more information about which analytics are available with each type of account here, or find information on how to upgrade your account here

    I hope this information helps! If you have any further questions about analytics or upgrading your account, please feel free to reach out to us here in the forum, contact one of our advocates on Live Chat at the bottom of this page, or tweet us @Hootsuite_Help.

    Have a great day :smile:!

Sign In or Register to comment.