Please note that this forum is in read-only mode and will be sunset at the end of November. For any product related questions, please visit our Help Desk: https://help.hootsuite.com or talk with a Hootsuite Helper: https://twitter.com/Hootsuite_Help

"Unable to upload photo" error when posting to Instagram

Hi. My last several scheduled posts have been unsuccessful. When I click on the notification and open the Hootsuite mobile app (Android), I get an error message that reads "unable to upload photo" and it just cycles endlessly.

I have tried uninstalling and reinstalling the app without success.

Comments

  • Hi @kwilkinsonjr!

    Thanks for reaching out to us here in the forum. I'm sorry to hear you're running into some difficulties uploading your image to Instagram. The most common reason for an image not posting to Instagram is the size of the image being over the maximum file size of 5MB.

    Could you please verify that the image you're trying to upload is within the allowed size requirements? 

    Let me know how this works for you!

    Gab
Sign In or Register to comment.