Posts that I send from Hootsuite to Instagram are not publishing text
When I post to Instagram, the image posts but the copied text does not. It worked 2 hours ago then stopped working. I have uninstalled/reinstalled both apps but still the same issue.
Thanks for reaching out on the Community Forum!
As a first step can you please revoke then reconnect the Instagram?
Steps to revoke:
Steps to reconnect:
If this issue still persists, please uninstall and install the Hootsuite app again. Please note, when you reinstall the app, your mobile dashboard will reflect the web dashboard, so please ensure to save all of your streams etc. on the web dashboard.
Also can you please review this article about the integration with Instagram and set-up process:
Thanks for your patience and I look forward to hearing how this goes for you.
Alexandru | Customer Advocate | hootsuite.com/help
Hootsuite Help Center