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Mailchimp Stream Showing Oldest Results First

My Mailchimp streams are showing the oldest results first. I've disconnected the app, deleted the streams, signed out of Hootsuite, and still not seeing a change. Has anyone experienced this issue? 

Comments

  • Hi @fostersiga,

    Thank you for reaching out to us through the Community Support Forum. Sorina here, from the Support team, happy to help.

    In order to fix this, please follow these steps:
    1. Uninstall the Mailchimp app.
    • Select App Directory  from the launch menu.
    • Select Installed Apps from the list on the left.
    • Click Delete  beside the app.
    • Click OK.
    2. Clear your cached messages within Hootsuite (Settings > Preferences > Clear cached messages).
    3. Clear your browser's data and cookies (see these steps).
    4. Log back into your Hootsuite account.
    5. Reinstall the Mailchimp app in the Hootsuite dashboard.
    • Select App Directory  from the launch menu.
    • Under All Apps, search and select the Mailchimp app, and then click Install App.
    • Click Finish.
    Hope this helps! Let us know how this works!
    Sorina | @Hootsuite_Help | Hootsuite Help Center

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