Forum Basics & Rules

There are just a few things we need to cover before we start:  

Are you here to get help?

Great, this is the place to be. There are just a few things we ask you to do before you post your question(s):

1. Use the search bar to quickly find answers about the products, features, or issues you are inquiring about. This will return prior conversations which will likely include the answer you are looking for.

For advanced Search, click on the arrow in the search bar to see the advanced search options

2. You can also search our popular tags by feature or keyword on the right hand side of the page or in the advanced search option.

3. If you think there might be an issue with the dashboard, please check: to see if there is a wider system issue.

After you search to see if your question has been asked and answered, post your question under the correct category thread, Dashboard, Mobile, App Directory, etc. This will help to keep our forums clean and easy to use. We are in this together.

Remember: Your question can be answered by a member of the Hootsuite community or one of our great customer advocates.

Are you here to add tips and tricks?

Awesome! We’re here to build something great and we can’t do it without you. Start conversations and share tips on this forum. We do ask you to make sure to post these conversations under the correct category so they are easily accessible for those searching through the threads.

Hootsuite Forum Etiquette:

  • Be courteous and show respect to all in this forum

  • Make sure to search for your answer before beginning a new thread

  • Do not ask a new question on a thread about a different topic

  • Have fun and learn things


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