Unable To Sync at This TIme


I'm trying to add a new social network to Hootsuite, but when I got to put the notifications on the app I get an error message that says "unable to sync at this time". Is there something I'm missing?


  • Hi kharrskog,

    Max here, with the Hootsuite Help Desk team. Thank you for reaching out to us on our Community Forum!

    I am sorry to hear that. What kind of social network were you trying to add?

    To confirm, you were able to add the social network successfully and the issue is just with turning on the notifications. Is that correct?

    Please try logging in & out of the app to see if the issue persists after.

    I look forward to hearing from you.

    Max | Customer Advocate

    Max | Customer Advocate | @Hootsuite_Help | Hootsuite Help Center

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