Hootlet not working Google Chrome

It just started giving an error message 6 days ago and have tried everything (I think?)
  1. added Cookie permissions for the 2 sites Hootsuite and Hootlet
  2. cleared Hootsuite cache
  3. uninstalled /reinstalled the Hootlet
  4. keep getting the same message ' Failed to generate link - Try again later'

Comments

  • Hi stevemacalpine,

    Stephanie here, thank you for reaching out to our Community Forum!

    I have created a support ticket for you, as this is a known issue on our end. I will reach out via email with further details. 

    Thank you for your patience!

    Kind regards, 

    Stephanie | Customer Advocate 
  • Folks - I am having a similar issue. Chrome extension will not create image and links to page saying there is a flash plugin error , but all other extensions working fine. I cannot use the auto lookup of Twitter tags either so something is wrong, please help I need to demo the extension to colleagues tomorrow (tuesday). 
  • Hey @Simonb3D

    I have created a ticket for you and will be in touch soon :)

    Best, 
  • I have the same problem. Links and images are not generated when trying to post with Hootlet from Facebook, for example. I'm using Chrome. Is there a solution yet?
  • Hello @Truly,

    Thanks for reaching out on the Community Forum! 

    I've created a ticket for you so that we can connect with you further via email to investigate this issue further. Please stay tuned to your inbox where we'll be reaching out for further information!
Sign In or Register to comment.