I Canceled my account before finish the 30 days trial, also I received an email to confirm my cancellation, now my card was billed for a pro account. I would like to know how to receive a refund.
Cancel Hootesuite Pro; Request refund
Thank you for reaching out on the Forum! My name is Cristina, and I'm from the Hootsuite Support Team.
Sorry to hear about the unexpected charge. I see that support ticket #840709 is opened on your behalf. We will get back to you again via email.
Have a great day!