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My Scheduled Posts will NOT send to Instagram

All scheduled posts go to All other social media sites, except for Instagram. Did anyone come up with a solution?
Thank you!

Comments

  • rachaelweissenburger,

    Thanks for reaching out on the Community Forum! 

    I've created a ticket for you so that we can connect with you further via email to investigate this issue further. Please stay tuned to your inbox where we'll be reaching out for further information!
  • we are very curious about this as well... i have been getting the "notices" when its ready to post to Insta and its SUPER clunky.. copy / paste multiple steps.. since Insta is owned by Facebook this should be streamlined! Please let us know as well!!! 
  • @Jrap9901 ,instagram

    Alexandru here, with the Hootsuite Help Desk team. Thank you for reaching out to us on our Community Forum! 

    To clarify, please note that posting to Instagram works a little bit differently than posting to other social networks via Hootsuite (such as Facebook). Due to a limitation with Instagram's API, Instagram does not allow third-party applications to make posts automatically into the app. 

    We have a really great article and video here that will take you through the steps for publishing to Instagram: https://hootsuite.com/resources/hoot-tip/how-to-add-instagram-to-your-hootsuite-dashboard 

    This rule also applies to their website, instagram.com, where you won’t be able to post via their desktop site. 

    If you continue to experience any issues after reviewing the steps above, please let us know and we will be happy to investigate further.
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