Scheduled Publishing in Instagram

I've scheduled a few posts for later in November and the images get distorted in my preview post.  I created these posts using Canva in an Instagram template.  I have no issues using these templates when I post to Instagram directly from Canva.  I'm dragging the .png and dropping into the attachment box within the Publisher.  What am I doing wrong?

Comments

  • CVJ123,

    Thanks for reaching out on the Community Forum! 

    I've created a ticket for you so that we can connect with you further via email to investigate this issue further. Please stay tuned to your inbox where we'll be reaching out for further information!
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