Mention Error

Hello, I am having an issue with mentioning other businesses on my account. 

I have tried it both on Facebook and IG on the left-hand side, both, and only each one. Nothing, still the same thing. I have cleared my browser data as well and still it says this, "An unknown error occurred when fetching you profiles: Error: Cannot search for mentions - no profiles available to search".

I can post to my Facebook, IG, and Google+ when using Hootsuite, but it is not allowing me to @ businesses....

HELP!!

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