Please note that this forum is in read-only mode and will be sunset at the end of November. For any product related questions, please visit our Help Desk: https://help.hootsuite.com or talk with a Hootsuite Helper: https://twitter.com/Hootsuite_Help

Mention Error

Hello, I am having an issue with mentioning other businesses on my account. 

I have tried it both on Facebook and IG on the left-hand side, both, and only each one. Nothing, still the same thing. I have cleared my browser data as well and still it says this, "An unknown error occurred when fetching you profiles: Error: Cannot search for mentions - no profiles available to search".

I can post to my Facebook, IG, and Google+ when using Hootsuite, but it is not allowing me to @ businesses....

HELP!!

Comments

Sign In or Register to comment.