Why can't I add my Facebook Page to Hootsuite? (Checkbox doesn't work!)


First, please note that I am indeed the admin on our Facebook page, and the OPTION to add this account appears.

However, when I go to actually check the box next to the Facebook page, it doesn't work.
The checkbox won't stay checked.

I saw many others experiencing similar issues regarding a glitchy checkbox when adding social media pages. Would someone be able to assist me/open up a ticket for me? I really don't want to have to switch to another consolidating platform, but I need to schedule a post for next week before Friday.  

Thanks so much in advance for your help. 

All The Best,


  • Hi jessevero,

    Thank you for reaching out on the Forum! My name is Magdina, and I'm from the Hootsuite Support Team.

    In order to better assist, I have pulled this to a HelpDesk Ticket, so that I can help you out via email!

    Have a great day!

  • Thank you, Magdina_B! I appreciate it thoroughly!
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