A error occurred with Facebook API.

  • Question
  • Updated 11 months ago
  • Answered
Right now I'm having issues in two different accounts... they will not post updates... I keep getting an error. I've tried deleteing the profiles and reloading them but they aren't working...
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Susan McFadden

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Posted 2 years ago

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Official Response
I resolved this problem in my account. I will tell you exactly what I did.
- I go to the facebook settings and remove hootsuite application.
- I go to hootsuite dashboard and click Add Social Network
- I click on facebook and the system requires me to login and give access to hootsuite application.
- I let the application post publicly on my account.
- Since I already have all the account added, I close the popup when I'm finished giving the application the access.

I do not know which step that fixed the problem. Those are the steps I took and now I can post to facebook again. I hope this will help. Good luck guys :)
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Sterling, Official Rep

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Official Response
Hi Everyone,

I am closing this thread as there is a lot of conversations that are branching out from the original topic that was solved. If anyone is having issues with their individual Social Networks not connecting issue, please follow the steps here. If these steps don't resolve your issue please reach out to us here or @HootSuite_Help where we will be more than happy to help you with your individual cases. 


Sterling | @HootSuite_Help