Can't authorize twitter and facebook

  • Problem
  • Updated 11 months ago
  • Solved
When I go under my social networks to try to "authorize" my twitter account (which I've been tweeting from through Hootsuite for the past year), the authorization won't go through. I go through the process of putting in my twitter log in and password, and then it goes right back to being unauthorized. I want to change my pictures from ow.ly to pic.twitter. HELP!
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Wellness Center

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  • super frustrated

Posted 11 months ago

  • 1
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Sterling, Official Rep

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Official Response
Hi there, 

Thanks for reaching out, I understand your frustration and hope to provide some more info on your issue. You are going through the correct steps to reauthorize your account rest assured, however this won't enable the use of pic.twitter. The option to switch from ow.ly to pic.twitter is one of the many features of our HootSuite Pro accounts. 

Sterling | @HootSuite_Help