When adding an Ow.ly to the Compose Window, after sharing the link changes

  • Problem
  • Updated 10 months ago
Hi! 
Often we want to share the same link, so that all tracking is listed easily for us to view.  Here is what we do:
  1. We create our first message and shrink a link to create the ow.ly
  2. On subsequent posts we add the ow.ly manually (copying/pasting) into the Compose window & click Send Now (We are sharing on Twitter and Facebook)
At times the messages we send (after the initial post where we created the ow.ly) the link changes after we have hit Send Now.  It seems to happen sporadically and we haven't been able to determine any specific steps to reproduce the issue. 

Is there anything we can do to stop the link from changing if we are just copying and pasting an Ow.ly into the Compose box? 

Any help would be appreciated!  Thanks,
Samantha
Photo of Samantha O'Connor

Samantha O'Connor

  • 90 Points 75_badge_2x_thumb

Posted 10 months ago

  • 1
Photo of Sterling

Sterling, Official Rep

  • 38,898 Points 20k_badge_2x_thumb
Hi Samantha,

Thanks for reaching out to us via the Community Forum! Sorry to hear your ow.ly links are doing strange things. I'm hoping you can try something out for me. Are you posting your pasted link with the "http" at the beginning? If so, are you able to test it by just using the ow.ly link by itself. Let me know how that goes and I will continue to do some further investigation on our side!

Sterling | @HootSuite_Help
Photo of Samantha O'Connor

Samantha O'Connor

  • 90 Points 75_badge_2x_thumb
We typically just take the ow.ly/***** and paste that link into the Compose box.  I will try both ways and see what happens. 

Thanks!
Samantha