Please note that this forum is in read-only mode and will be sunset at the end of November. For any product related questions, please visit our Help Desk: or talk with a Hootsuite Helper:

Sarah_S Admin


Last Active
Hootsuite Admin


  • Hi there, Thanks for posting, and I'm sorry to hear you're having trouble with your Facebook Group disconnecting! The connections between the Hootsuite dashboard and social networks can break and require reconnecting for different reasons, which c…
  • Hi @YBG_Paul  Sorry to hear you're experiencing some issues with Twitter! A help desk ticket has been created for you, and an agent will be reaching out via email to further assist. Thanks! Kind Regards, Sarah | @Hootsuite_Help
  • Hi there, Thanks for reaching out through the Hootsuite Community Forum! With a Hootsuite Pro account, you can have up to 9 additional team members, for a total of 10 (including yourself) Adding a team member is a 2 step process. You will first n…
  • Hi Benji, Thanks for posting to the Community Support Forums!   I have reviewed your team members accounts, and can confirm that they should have the ability to post to both "FoundersBloc" Twitter and Facebook accounts.  Are you seeing any …
  • Hi Danielle, I'm sorry to hear that you're having trouble with the scheduler! To clarify, are you attempting to schedule content to "Forté Pharma België"?  Is this a Facebook page? (which social network is this associated with?) Are you see…
  • Hi Kristie, Thanks for reaching out on the Community Support Forums! To clarify, what are you attempting to download from Hootsuite University? The workbooks? Syllabus?  I look forward to your reply! Kind Regards, Sarah | Customer Ad…