Instagram photo posts but captions do not post

Hello,
I know that on Hootsuite I can schedule IG posts and then have to manually paste the caption into IG after HS sends me a notification. I do that, and the caption looks perfect, but after I press "post" the caption disappears and does not appear under my published post.
Help?!

Comments

  • Hi @mary668

    Thanks for reaching out over Hootsuite's Forum! Denea here from our Customer Advocate team, I'll be happy to help!

    To take a further look into this issue, I've now created a Support Ticket for this. You should receive an update via email shortly. 

    Thank you!
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