Missing hashtags and description from Instagram....

edited May 2017 in General
I posted a pic and description including hashtags to Instagram from Hootsuite. The picture shows up but nothing else!! No story about the pic and no hashtags. The last three posts have all done the same. Was working fine before that!! Any suggestions please. Thanks.
Instagram - @crispingardnerphotography


  • Hello,

    Thank you for reaching out to the Hootsuite support team. My name is Serban and I’m happy to assist you.

    Firstly, please make sure that you tap on the 'Paste' button when in the Instagram app, in order to copy over your text from Hootsuite. Also, please make sure that you include less than 30 hashtags in the Instagram caption due to Instagram limiting the number of hashtags that can be included in a post.

    Hope this helps. Please let me know if you have any other questions in this regard, we'll be happy to assist! :)

    Best regards,

  • Hey Serban, you are a champion! Keeping the hashtags less than 30 did the trick. Thank you.  :)

  • Hey @crispin_gardner_99

    Glad to hear that worked :) 

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