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Hootsuite won't add Instagram

I am trying to add my work Instagram to Hootsuite and it says I have already added it but then it doesn't appear! Help please. 
Thank you.

Comments

  • Hello @Sarah104

    Thank you for reaching out to the Hootsuite Forum! Mihai here, happy to assist you in this matter. 

    As that message only pops-up when the social network is added to your dashboard, my suggestion is to follow these steps to check if the Instagram is added:
    1. Click your profile picture (Newprofileiconpng by default) in the top-right corner of the dashboard, and then select Manage social networks.
    2. On the bottom of the page, you should see all the social networks added
    If you have any further questions about this, please don't hesitate to reach out to us here in the forum, contact one of our advocates on Live Chat at the bottom of this page, or tweet us @Hootsuite_Help.

    Best,
    Mihai | @Hootsuite_Help | Hootsuite Help Center
  • Dear Sir / Madam,

    For some reason I got kicked out with instagram out of hootsuite. I repeatedly tried to reconnect through browser and mobile. For now I deleted the network from mu Hoot-account. Please advise for a following step.

    Kind regards,

    Lena
  • Thank you for reaching out to the Hootsuite Forum, my name is Elena and I’m happy to assist you.

    Please try to add your Instagram account from a Private/Incognito window.

    If you have any further questions about this, please don't hesitate to reach out to us here in the forum, contact one of our advocates on Live Chat at the bottom of this page, or tweet us @Hootsuite_Help.
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