Videos not uploading - receiving error

hello there. ive been trying to upload videos via my hootsuite android app and i just cant get them to work. the second i select a video, i get a notification that 'the video cannot be uploaded. please check your internet connection'. now it works fine with images, but not with videos. i use hootsuite for work and im struggling to maintain constant posts by individually posting on separate account manually and its wasting time and effort. i need a fix for this fast or i will have to switch services. 
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