I can't login to the app via my iphone

edited June 26 in Hootsuite Mobile
I use hootsuite predominantly on macbook but when i try and login through the app it comes up with the following message "Unable to sign in. try again." I'm sure that my E-mail and password are correct. can you please help?

Comments

  • Same thing here.
    Can see there are tons of comments regarding this issue. 
    I have tried with the google identifier, doesn't solve the problem.
  • Same issue here!

    I tried to change my password and it still doesn't work. Is with my professional e-mail so I can't log in with my social accounts.

    Really frustrated because now I need to send the pictures via e-mail to my computer to plan it in Hootsuite. This isn't really productive.
  • Hi @Majedal,

    Thank you for reaching out on the Forum! My name is Magdina, and I'm from the Hootsuite Support Team.

    In order to better assist, I have pulled this to a HelpDesk Ticket, so that I can help you out via email!

    Have a great day!


  • Hi @joycec

    Thank you for reaching out on the Forum! My name is Magdina, and I'm from the Hootsuite Support Team.

    In order to better assist, I have pulled this to a HelpDesk Ticket, so that I can help you out via email!

    Have a great day!

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