Images not showing on Facebook posts

  • Problem
  • Updated 2 weeks ago
When I post through Hootsuite a picture and a description of it, it does not show the picture in the pending status posts and when it does post it does not show the image. This just started happening. Please fix!
Photo of msofalltrades@gmail.comM

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  • frustrated

Posted 1 year ago

  • 15
Photo of AnthonyA


  • 64 Points
I have the same problem, wouldn't be surprised if FB is limiting Hootsuite posts in favour of their own scheduling system, but please look into a fix.
Photo of SandraS


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Hi! I have the same issue going on, I schedule posts and only the text appears when published, the image doesn't show!
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Davina Douglass

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I am new to Hootsuite and I also just added images to a message post and only the url showed up not the original picture...was this ever there a solution...Thanks
I am having still the same problem. Im not sure Hootsuite even reads these complaints...
Photo of max.millM


  • 62 Points
I have Hootsuite since two months and the problem is there since the begining, i am unable to use it if i cant post pictures...!
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Karin Horak

  • 60 Points
still having the problem of pictures not showing on facebook when posting from hootsuite! Now I ask ...Will I pay for this really? I'm currently still trial free option
Photo of RemarqblR


  • 62 Points
I have the same problem and got the free option. Does it work with the paid one ?
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Dr. Michele Fleming

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I've had the same problem. For me, allowing the link not be hidden solved the problem
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joseph chang

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Same problem here
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Michal Blazek

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I also have this problem that seems to be very serious for me as mkt. agency. I usually schedule more than 20 post a week on various social networks. It is a serious problem if I cannot use image and description I choose.

The only solution is using FB Open Graph but this is not possible when sharing 3rd party content.

Please fix it!

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Steve Davis

  • 60 Points
I also have that same problem
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Stefanie W, Official Rep

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Hi Steve,

I'm sorry to hear that you've been experiencing this issue as well. We'd love to investigate to see what might be the cause of this! 

I've created a HelpDesk ticket for you so that we can assist you privately via email. An agent will reach out as soon as possible!

Kind Regards,
Stefanie | Customer Advocate |